FAQs
Frequently asked questions
Everything you need to know before your first visit. Can’t find your answer? Call (657) 900-2425 or send us a message.
Getting started
Do you offer a trial or day passes?
Yes. New members who live in Orange County can try 7 days of unlimited group classes and open gym for $7; bring a photo ID to your first visit. Visitors from out of town can buy a $30 drop-in for open gym or a group class. Start your trial.
How do I book my first class?
Go to our class schedule, pick a class time, and register. Please arrive 10 minutes early to meet our staff and finish setting up your account.
What should I wear?
A top, bottoms, and closed-toe shoes.
What should I bring?
A photo ID for your first visit. We have water, supplements, and towels available for purchase.
What are the age requirements?
Members 18 and older can train on their own. Teens 13 and older can work out in the open gym or classes with a parent or legal guardian.
Memberships & pricing
How much is a membership?
Open Gym is $149/month, Limited (3 classes per week plus open gym) is $194/month, and Prime (unlimited classes plus open gym) is $214/month. Prepay a year and save 20%. See all options on our pricing page.
Is there an initiation or enrollment fee?
No. There’s no initiation fee, no annual or cleaning fee, no enrollment fee, and no long-term contract.
Do you offer discounts?
Yes, for military, police, fire, teachers, seniors, students, ministry, families, and more. See our discounts page.
Do you have guest passes?
We don’t have guest passes, but we offer $30 drop-ins and day passes for visitors from out of town.
Can I transfer my membership to another person?
No. Memberships can’t be transferred or shared.
What is the cancellation policy?
Monthly autopay memberships require 30 days’ written notice. Email thearkfit@gmail.com or cancel in person. Your last month is paid when you sign up, so no future payments are due. Prepaid memberships end on their end date unless you signed up for auto-renewal.
Is the recovery room included in my membership?
No, but it’s available as an add-on. See recovery pricing.
At the gym
What are your hours?
Monday to Thursday 5 am to 9 pm, Friday 5 am to 8 pm, Saturday 6 am to 6 pm, and closed Sunday.
Is parking free?
Yes. Free parking surrounds the entire building at 1420 Village Way, Santa Ana.
Can I bring my own personal trainer?
No. Personal training is only offered by Ark Fit staff; outside trainers can’t train clients in our facility. See our personal training options.
Is filming allowed?
No. To respect everyone’s privacy, we don’t allow filming, recording, or tripods.
Your first week
Try Ark Fit for $7
Seven days of unlimited classes and open gym. Come meet the coaches and see why our members love it here.